K1177 Customer Service & Account Help

Real K1177 help lives inside the official app (Customer Service / Support) and on this site. Agents who message you on WhatsApp asking for OTP, remote access, or “VIP deposit numbers” are not official.

How to contact support

1. Open the official K1177 APK installed from k1177apk.com.pk.
2. Open Customer Service / Support from the menu or profile area.
3. Describe the issue in one short message and attach screenshots if asked.
4. For site-side questions, use Contact Us or email support@k1177apk.com.pk.

Login & password issues

• Confirm you are using the same phone number / ID you registered with.
• Use any in-app Forgot Password / reset flow if shown.
• Never share OTP, withdrawal PIN, or password with chat “helpers.”
• If the account is locked after many failed tries, wait and contact in-app support.

What to send for payment tickets

• Transaction ID / JazzCash or EasyPaisa receipt
• Exact amount, time, and the account name shown in Deposit / Withdraw
• Screenshot of your K1177 wallet history if balance did not update

Scam checklist

• Official support will not ask you to install TeamViewer or share SMS codes.
• Deposit only to details generated inside the app for your session.
• Download APK updates only from k1177apk.com.pk.

Related: account & login · safety guide. 18+ only.